Cancellations & Returns

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Most Dream Furniture pieces are handcrafted specifically for you according to your selected colors, fabrics, finishes and other customization options.

For this reason, we are generally unable to accept change-of-mind returns on custom-made products once they have been produced.

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Cancellation requests must be submitted in writing to:

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If an order is cancelled due to a change of mind after the item has already been produced specifically for you, Dream Furniture can offer a .

Alternatively, where a refund is requested, a % will apply.

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We understand that sometimes circumstances are far beyond a customer’s control.

In the event of pregnancy or infant loss, your order will be cancelled and .

For other genuine exceptional circumstances, please contact our team directly so that we can discuss your situation with you.