Frequently Asked Questions

Please note the system automatically generates a payment due date, this is merely an estimate.

Furniture order lead time is usually 6 to 8 weeks, unless otherwise arranged at time of order. (National delivery time may be extended due to independent courier time lines)

Linen order lead time is usually 4 to 6 weeks, unless otherwise arranged at time of order. (National delivery time may be extended due to independent courier time lines)

If furniture, linen and accessories are ordered together the standard lead time of 6 – 8 weeks will apply unless otherwise arranged at time of order. (National delivery time may be extended due to independent courier time lines)

Dream furniture will be in touch with a week prior to delivery or collection to confirm the finer details and the balance payment will then become due.

Please feel free to contact us at any time during this order process should you require an update

Should you have opted for collection you may need to bring help as our furniture is extremely heavy and we cannot guarantee assistance with loading.